We are available for appointments on Mondays between 1pm - 5pm and Wednesdays between 9.30am - 1pm.
Appointments are at the Gateway Centre, Front Street, Acomb, YO24 3BZ.
The entrance to the centre is on the pedestrian high-street adjacent to Peacocks clothes shop; look for our Reflect sign and ring the keypad buzzer.
Day/evening appointments can be made outside of our general appointment hours - we aim to be as flexible as possible to suit your availability.
However, please note all our advisors are volunteers and to arrange an appointment means scheduling two volunteers and booking an appointment room, so we ask for a minimum of 24 hours notice for cancellations.
Our office is usually staffed on Mondays and Wednesdays.
Reflect @ The Gateway Centre